Let us help

FAQ's

When will my order arrive?

Pre-orders

If you purchased a pre-order item, please refer to the estimated time frame listed on the product page at the time of purchase. We also share regular updates on our socials, so make sure you’re following along.

In-stock items

In-stock orders are packed and dispatched within one to two business days.

Delivery times

Delivery time frames depend on your location. You can view all current shipping estimates on our Shipping & Returns page.

What size am I?

Please refer to our Size Guide for measurements.

If you’re between sizes, we recommend sizing up.

Still unsure? Send us a message and we’ll help you compare.

Can I return my items?

We want you to love your Stella Swim pieces.

Returns are accepted within 30 days of receiving your item.

Items must be unworn, unused, and have both the hygiene sticker and tags attached.

Customers are responsible for return shipping costs.

Shipping costs are non-refundable.

Sale items are final and cannot be returned.

How do I care for my swimwear?

To keep your Stella Swim pieces looking their best, we recommend giving them a quick wash before the first wear.

How to Wash

Hand wash in cold water with a mild detergent designed for delicates or swimwear.

If using a machine, choose a delicate cycle and place your swimwear in a mesh laundry bag to minimise abrasion and stretching.

Water Temperature

Always wash in cold water.

Hot water can fade colours and weaken the elasticity of the fabric.

Cold water keeps colours vibrant and helps maintain the shape and fit.